Where can I find the serial number of my boiler?

The serial number can usually be found on the drop down panel on the front of the boiler. Some boilers have a tag underneath the boiler that slides out to reveal the serial number.

 

If you can’t find your serial number, please call Baxi Customer Support and we will help you find it.

Customer Support

We are an award-winning service division and are here to provide support for the lifetime of your boiler.

Related FAQs

Should I turn off my boiler in the summer?

Generally, it is best to keep your boiler switched on even during the summer months, however this can depend on your home and your circumstances.

Is a condensing boiler a combi boiler? 

Is a condensing boiler the same as a combi boiler? The short answer is yes. However, there are 3 types of condensing boilers.

Why should I get the water in my central heating system cleaned?

If your boiler breaks down due to sludge in the system, the repair work is not covered under your warranty and can lead to expensive repair bills as a result.

Why should I have a filter fitted?

Many boiler breakdowns occur due to sludge in the heating system. A magnetic filter is an effective way of preventing this sludge from accumulating, and may prevent costly breakdowns at a later stage.

How often should I have my boiler serviced?

We advise you have your boiler serviced every year in accordance with the manufacturer’s instructions and to keep your warranty valid.

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